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Current Courier Conditions

In light of the pending Canada Post strike, it is expected that service levels may extend past their normal time frames due to higher call volumes as a result of the strike.  At this time we cannot predict the length of the delay, however please note calls will be prioritized by the service levels requested (ex. Executives will take priority over Regulars).  Our website will be updated regularly as information regarding service delays becomes available. 

We are offering a Saturday service to assist with Canada Post strike volumes.  Please call Cory in our office for details.

Has your day gone from bad to worse? Need to get that last minute part out to an unhappy customer? Is your boss standing beside your desk tapping his toe? Has your customer called 3 times inquiring about "that package"?

Does reading that increase your heart rate, make you start to sweat as it hits just a little too close to home? With so much at stake in today's work environment, it's easy to panic in that type of situation and make mistakes when sending a local courier for delivery.

In this situation, slow down, take a breath and call Sierra Courier. We're here to help. Here's some tips on what information you may need when contacting your courier company:

1. Have the correct pick up destination and information.

2. Speak clearly and calmly. Spell names/street names if needed.

3. Review Your Order Confirmation

4. Be available for follow up if required

These simple steps can relieve the pressure of the situation. A proactive tip that can help in these "rush situations" is to set up your contacts in Etrac. With our online delivery ordering system, you can manage all your customer contact information so when placing an order, it's as simple as selecting the client from the list. All other information will auto-populate, avoiding the potential of typing 516 instead of 561.